Steps To Deal With a Harassing Caller

You can ignore some calls that you don't want to get, but it is hard to ignore threats and harassment that comes into your home via your phone. You may know why someone is harassing you in some cases, but other times, it might remain a mystery. Even when you know who the person is, you may not have enough information to do something about it. That means you have to take some steps to get these calls to stop.

The first thing you should do it to remember that keeping your mouth shut tight is a good first step. If you reply to the caller, you are giving them the attention that they desire. Instead, hang up and write down the time, date, and contents of the phone call. Keep a log of each and every call that you get. Instruct family members, if applicable, to do the very same things if they pick up the phone and get such a call.

When the calls end, use the trace service provided by your local phone company. This is generally the code *57, but call your phone company to be sure you are using the right one. You enter this into the phone after disconnecting the call, and the information is sent on to the phone company. You will not know the number, but the phone company should have it. If the calls continue, they can use the information to help you if you need to seek legal action.

If the phone company seems to have problems with the trace, they can put what is known as a call trap on your phone. This is when you can use your log of phone calls to give the phone company a time to match up numbers calling your line with the time of the harassing calls. These traps are generally used for about two weeks. If harassing calls persist, this is plenty of time to get the information needed to pass on to the police.

No matter what you do, don't take harassing calls lying down. Always file a police report when they happen. If you have a number on your caller ID, or from the phone company, that information will be infinitely useful. If these calls are coming from a cellular phone, they may be much harder to trace. You can try to do this on your own by using a cell phone lookup to see if you can get a number to turn over to the authorities.

Susan is a part-time writer and long-time personal fitness trainer with a knack for tech gadgets.

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